-
Posts
-
I am looking to hand over an account to a client and would like to change the username please
Hi there,
Thanks for writing in! Would you mind providing us with your details via private reply.
1. Accounts in question.
3. Purchase codesWe will forward this concern and thread to the management in charge, they will need the information above. Thanks!
This reply has been marked as private.Hey There,
So what username do you want this account changed to if you have already created one with a new name? Or do you want to move all licenses over to the newly created one.
I’d like to move the above license over to the new account under my client’s name
This reply has been marked as private.
This reply has been marked as private.Hey There,
We can only change the account name here in the member area. We do not have any control over the envato part. I can delete your account here and you can then use the purchase code to add it to the clients account / register a new account in our member area.
This reply has been marked as private.
what do i need to do to delete this account?
Hi @syourstore,
To avoid confusion, kindly post a new thread and indicate your account usernames and purchase codes and kindly make sure that you post the info a private response.
Thank you.
- <script> jQuery(function($){ $("#no-reply-1145471 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>
