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  • July 27, 2016 at 1:19 pm #1105614
    janequade
    Participant

    will send credentials in next post.

    I updated x-theme
    deactivated all plugins
    activated cornerstone again
    updates save but published page doesn’t reflect recent changes.

    July 27, 2016 at 1:20 pm #1105617
    janequade
    Participant
    This reply has been marked as private.
    July 27, 2016 at 1:50 pm #1105684
    Joao
    Moderator

    Hi There,

    Is that hapenning in a specific page or all pages?

    If it is an specific page please point us the URL.

    Let us know how it goes,

    Joao

    July 27, 2016 at 3:39 pm #1105876
    janequade
    Participant

    all pages.
    i sent you the URL

    July 27, 2016 at 4:08 pm #1105916
    janequade
    Participant

    for example. i am still trying to edit the home page. when I save i get the message that changes were saved but when i view website, no changes.

    July 27, 2016 at 8:29 pm #1106267
    Rad
    Moderator

    Hi there,

    There is a fatal error that prevents it from saving. Would you mind providing your FTP login credentials as well?

    Thanks!

    July 28, 2016 at 7:31 am #1106985
    janequade
    Participant

    come on guys! I already provided that. everything you have asked for, twice, I have provided. 2nd message i sent you was marked private with all the credentials.

    thanks

    July 28, 2016 at 9:20 am #1107111
    Joao
    Moderator

    Hi There,

    You have provided your WP Admin Credentials,

    Please provide your FTP credentials.

    Thanks

    Joao

    July 30, 2016 at 7:01 pm #1110438
    janequade
    Participant
    This reply has been marked as private.
    July 30, 2016 at 7:01 pm #1110439
    janequade
    Participant

    forgot to mark that as private. can you fix that?

    July 31, 2016 at 12:53 am #1110671
    Rad
    Moderator

    Hi there,

    It’s database access. Please provide your FTP login credentials or CPanel credentials. If you’re not sure about it, you may contact your hosting provider.

    Thanks!

    August 1, 2016 at 11:17 am #1112237
    janequade
    Participant
    This reply has been marked as private.
    August 1, 2016 at 3:25 pm #1112597
    Darshana
    Moderator

    Hi there,

    Upon checking your server environment, I see that you’re running PHP v5.4.45 on your server. Could you please ask your hosting provider to update your PHP version to at least v5.6 or above as WordPress recommends it.

    Let us know how it goes.
    Thanks!

    August 1, 2016 at 3:29 pm #1112606
    janequade
    Participant

    what about the line error?

    August 1, 2016 at 3:39 pm #1112630
    janequade
    Participant

    I just upgraded to v6.
    thanks

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