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  • July 7, 2016 at 6:06 pm #1077080
    secotec
    Participant

    Hi there, we cant update our X theme or cornerstone. We have 4.3 version of x-theme and 1.2.4 version of Cornerstone. We try it all, automatic updates, manual updates, deleting and reinstalling, even all explained in manuals. We really need some help over here.

    Let me know if you need login data.

    Domain: grupoelecond.com

    Thanks in advice,

    Jhon Paul Ares.

    July 7, 2016 at 6:08 pm #1077082
    secotec
    Participant

    Sorry, i forgot.

    We develop the site using an older version from another colleague, we tryed it, and we bought it.

    Thanks

    July 8, 2016 at 1:06 am #1077561
    Friech
    Moderator

    Hi There,

    Older version of X with the latest WordPress has an issue with automatic update. So please do the manual update this time. Follow the guide provided here: https://community.theme.co/kb/updating-your-theme-and-plugins/

    After that revoke and re-validate your site. You can follow this post https://community.theme.co/forums/topic/cant-install-demo-content-4/?replyto=1056165#post-1062654

    Let us know how it goes.

    Cheers!

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