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[kennethhe]

Hi,

I originally used the license on my localhost (http://localhost/), and tried to use it for my new URL. I removed the original site that linked to my license before tried to validate in my new URL, however I still got this error message:

Uh oh, we couldn’t check if this license was valid. Details.

when I clicked detail here is the output:

array(6) {
[“headers”]=>
object(Requests_Utility_CaseInsensitiveDictionary)#388 (1) {
[“data”:protected]=>
array(4) {
[“date”]=>
string(29) “Tue, 30 Aug 2016 00:56:47 GMT”
[“server”]=>
string(58) “Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4”
[“content-length”]=>
string(3) “491”
[“content-type”]=>
string(29) “text/html; charset=iso-8859-1”
}
}
[“body”]=>
string(491) ”

Not Found

The requested URL /api-v2/validate/{myLicense}/ was not found on this server.

Additionally, a 404 Not Found
error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 Server at community.theme.co Port 443

”
[“response”]=>
array(2) {
[“code”]=>
int(404)
[“message”]=>
string(9) “Not Found”
}
[“cookies”]=>
array(0) {
}
[“filename”]=>
NULL
[“http_response”]=>
object(WP_HTTP_Requests_Response)#384 (5) {
[“response”:pr

I am using wordpress 4.6 and X theme 4.5.2.

thanks
Kenneth

[kennethhe]

This reply has been marked as private.

[Rupok]

Hi Kenneth,

Make sure to revoke the previous license from X Addons menu and remove from Themeco license page as well. Then add the new domain and try validating again. If you still face issue; provide your URL.

Cheers!

[kennethhe]

This reply has been marked as private.

[Rue Nel]

Hi Kenneth,

Thank you for providing the login information. When we try to login, we have to authenticate it first. We are presented a login for authentication.

Would you mind providing the authentication details as well?

Thank you.

[kennethhe]

This reply has been marked as private.

[Friech]

Hello There,

Thanks for providing the login information. This issue seems related to SSL. Your PHP configuration may not be configured properly. We would advise contacting your host about this. In the meantime, you can fix your WordPress installation by adding this code to a child theme:

add_filter( 'https_ssl_verify', '__return_false' );

This allows WordPress to skip verification when making outbound HTTP requests

For more troubleshooting and validation connection issues, please check out our knowledge base here:
https://community.theme.co/kb/connection-issues/

Hope this helps.

[kennethhe]

This reply has been marked as private.

[kennethhe]

This reply has been marked as private.

[kennethhe]

hi this is resolved, I installed php5-curl on top of curl and restarted apache, and now I can validate, thank you for your help!

[Joao]

Hi There,

Glad to hear we managed to help.

Let us know if you need help with anything else.

Joao

[painel2000]

This solution worked for me, I was having the same issue on a digitalocean Ubuntu server (Ubuntu 16.04.1 LTS and PHP 7.0.8).

Solved by:
sudo apt-get install php-curl
sudo service apache2 restart

Hope this helps someone.

[Rahul]

Hey There,

Thanks for updating this thread with a working solution.

Definitely, it will be helpful for many users in future.

Thank you.

[Author]

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