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  • #1173402
    beijaflorebrasil
    Participant

    Hello,

    I’m trying to install the slider revolution plugin. But I have this error message : No package found.

    My license is activated.

    My website doesn’t have ftp access. Could it be the reason ? Otherwise, where can I download the plugins ?

    Thanks for your help.

    #1173435
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1173438
    beijaflorebrasil
    Participant

    Hello back,

    I revoked my licence and retry to install the plugin but this time I have this error :

    Your WordPress file permissions do not allow plugins to be installed.

    I did those command :

    sudo find . -type d -exec chmod 775 {} +
    sudo find . -type f -exec chmod 644 {} +

    But no result…

    Is it possible to download the plugin ?

    Cheers

    #1173485
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    You can find all extensions within the download folder of the theme to install it manually. From Downloads in your ThemeForest account, click Download next to X and choose: All Files & Documentation download from ThemeForest. Unzip, and you will find an extensions folder containing zips for all our Extensions.

    Hope this helps!

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