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  • October 20, 2016 at 1:39 pm #1224265
    highlysearched
    Participant

    Hello, I have finished and launched a client website but have one last issue I can not resolve. I have a page setup for posts (News Page). It has been officially assigned as the post page and shows as so in the list of pages. We have two published posts. When I visit the News/Post page nothing shows up. When I attempt to view one of the two posts, I get a blank page. I can’t figure this out. Help! For website info, see next comment on this post.

    October 20, 2016 at 1:43 pm #1224272
    highlysearched
    Participant
    This reply has been marked as private.
    October 20, 2016 at 1:45 pm #1224274
    highlysearched
    Participant
    This reply has been marked as private.
    October 20, 2016 at 6:03 pm #1224558
    Jade
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    October 26, 2016 at 1:34 pm #1231973
    highlysearched
    Participant
    This reply has been marked as private.
    October 26, 2016 at 4:04 pm #1232116
    Nabeel A
    Moderator

    Hi there,

    Thank you for providing the credentials. You’re using an old version of X theme, please update your theme and plugins to the latest version. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Let us know how this goes!

    October 28, 2016 at 2:13 pm #1235135
    highlysearched
    Participant

    I have my license info inputted and validated so why do I not see that an update is available? I thought that this theme had an auto-updating feature? I am very confused about this.

    October 28, 2016 at 2:51 pm #1235174
    highlysearched
    Participant

    It’s been updated. Of course when I did this, all my customized widgets I had setup in my footer disappeared and will now need to be redone completely and of course it still did not fix my problem with no blog posts showing on the News page. Please fix this.

    October 29, 2016 at 12:12 am #1235612
    Rad
    Moderator

    Hi there,

    It’s because of this custom CSS, and it hides all your posts.

    .entry-wrap {
    display: none;
}

    Please remove it. Thanks!

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  • <script> jQuery(function($){ $("#no-reply-1224265 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>