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  • July 11, 2016 at 10:21 am #1081570
    kerenflavell
    Participant

    Hi there

    I’ve just bought X. I can see Cornerstone as an active Plugin but it’s not appearing in the AddOns page.

    What do I do.

    Thanks,

    Keren

    July 11, 2016 at 11:24 am #1081687
    Nabeel A
    Moderator

    Hi Keren,

    Thanks for writing in! Cornerstone now installs automatically you can check the plugin status via Dashboard > Plugins sections.

    Hope this helps!

    July 14, 2016 at 9:52 am #1086885
    kerenflavell
    Participant

    Yes, I’ve checked that, so no, your response isn’t helpful.

    I have checked and the plugin is Active, but when I Edit a page in Cornerstone I see no editing tools… as per screen shot in my first post.

    July 14, 2016 at 11:42 am #1087062
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    July 14, 2016 at 11:48 am #1087069
    kerenflavell
    Participant
    This reply has been marked as private.
    July 14, 2016 at 4:37 pm #1087470
    Nico
    Moderator

    Hi There,

    I could see that you have installed the cornerstone and X theme properly however I could see a lot of script errors. Would you mind testing for plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thanks.

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