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  • #1066750
    itsjojo
    Participant

    Hello,

    I’m trying to edit the “Footer” and “Header” Demo (Church) content from within the Customizer. However, when I attempt to enter my changes and click “Save & Publish”, the changes do not stick. When I navigate back to header & footer, they contain the original Demo content and do not reflect that changes that I made a few minutes ago.

    Also, I do not see the real-time update take place in Cornerstone.

    Screenshot attached of the content that I’m trying to edit.

    Thanks,
    Joe

    #1066933
    Joao
    Moderator

    Hi There,

    Would mind adding this in your wp-config.php located at the root directory of your site.

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    If that does not work, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    #1067133
    itsjojo
    Participant
    This reply has been marked as private.
    #1067296
    Joao
    Moderator

    Hi Joe

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks

    Joao

    #1068210
    itsjojo
    Participant

    Hi Joao,

    You hit it right on the head. I deactivated a third party plugin that I recently installed and that fixed the issue. I should have tried that earlier.

    You may proceed to close this thread.

    Thanks!!

    Joe

    #1068293
    Lely
    Moderator

    You’re welcome Joe!

    Cheers!

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