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June 30, 2016 at 9:38 am #1066750
itsjojoParticipantHello,
I’m trying to edit the “Footer” and “Header” Demo (Church) content from within the Customizer. However, when I attempt to enter my changes and click “Save & Publish”, the changes do not stick. When I navigate back to header & footer, they contain the original Demo content and do not reflect that changes that I made a few minutes ago.
Also, I do not see the real-time update take place in Cornerstone.
Screenshot attached of the content that I’m trying to edit.
Thanks,
JoeJune 30, 2016 at 11:40 am #1066933
JoaoModeratorHi There,
Would mind adding this in your wp-config.php located at the root directory of your site.
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );You can add it before the line
/* That’s all, stop editing! Happy blogging. */
If that does not work, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks
Joao
June 30, 2016 at 1:54 pm #1067133
itsjojoParticipantThis reply has been marked as private.June 30, 2016 at 3:43 pm #1067296
JoaoModeratorHi Joe
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks
Joao
July 1, 2016 at 6:16 am #1068210
itsjojoParticipantHi Joao,
You hit it right on the head. I deactivated a third party plugin that I recently installed and that fixed the issue. I should have tried that earlier.
You may proceed to close this thread.
Thanks!!
Joe
July 1, 2016 at 7:31 am #1068293
LelyModeratorYou’re welcome Joe!
Cheers!
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