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[ederngray]

greetings.
I just bought X and get a serial number on my email and wen I try to input I’ve got an answer like:

Uh oh, we couldn’t check if this license was valid. Details.

on the details :

array(6) {
[“headers”]=>
object(Requests_Utility_CaseInsensitiveDictionary)#528 (1) {
[“data”:protected]=>
array(4) {
[“date”]=>
string(29) “Thu, 15 Sep 2016 12:22:31 GMT”
[“server”]=>
string(58) “Apache/2.4.16 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4”
[“content-length”]=>
string(3) “491”
[“content-type”]=>
string(29) “text/html; charset=iso-8859-1”
}
}
[“body”]=>
string(491) ”

Not Found

The requested URL /api-v2/validate/55c9c0a7-885d-4***************/ was not found on this server.

the (**) is the rest of the password.

I am not an expert on wordpress/web and it’s not me how make the installation
the server run on ubuntu in AWS .

hope you can help me, understand my english
best regards.

[Rahul]

Hey There,

Thanks for writing in!

Kindly walk-through this guidelines to install the theme : https://community.theme.co/kb/product-validation/

If the issue still persists, let us know with the credentials and the purchase code to help you out with proper solution.

Thank You.

[[email protected]]

I have the exact same problem with the same details. I walked through the “walk-through” with no success.

Once I hit enter it just gives me an error message. I don’t have any more control or options to proceed.

[Rue Nel]

Hello There,

Thanks for updating the thread! What you have been experiencing was already discussed in this topic: https://community.theme.co/forums/topic/regarding-404-errors-when-unable-to-validate/

Please let us know how it goes.

[Author]

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