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  • May 20, 2016 at 7:45 pm #1002392
    diannebeattie
    Participant

    Tried creating and revoking several API keys form Envato site. Can’t find API activation on Themeco site. My new purchase code isn’t accepted for Product Validation. I don’t know why you guys don’t make this simple by adding the API key code to the same email where the purchase code is. This isn’t the first time I encountered this issue. Unfortunately, I don’t use X enough to remember what hoops to jump through each time I do purchase a license.

    May 20, 2016 at 10:48 pm #1002560
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    To make it more seamless we have updated our validation process. We request you to please walk-through our knowledgebase to get your site validated:

    https://community.theme.co/kb/product-validation/

    Thanks.

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