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Hi, I recently purchases X theme for my wordpress site and validated through themeco. However, when I go to wordpress and enter he validation code it says that it is no able to validate. WHat should I do?
Hello There,
Thanks for writing in! You should be able to update Cornerstone if you have X license validated.
Please do the following:
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.If that does not work please provide your WordPress admin credentials in a private reply.
Thanks
Joao
Hello There,
Thank you for providing the information! I have tried validating your site using our test license code and it seems that there is an OpenSSL issue. Please check out this topic for further information about this issue: https://community.theme.co/forums/topic/regarding-404-errors-when-unable-to-validate/
Hope this helps explain it briefly.
Hey There,
Sorry for the confusion. The actual reason besides the CURL problem that you’ve resolved got overlooked. We do not support IP addresses to be validated. So you only can validate URLs not IPs. Create a vhost for your IP and you should be all set.
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