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  • July 9, 2016 at 12:43 pm #1079457
    quint
    Participant

    I am unable to update either X or Cornerstone. The license has been validated.

    Could you advise or fix?

    July 9, 2016 at 12:44 pm #1079458
    quint
    Participant
    This reply has been marked as private.
    July 10, 2016 at 12:06 am #1079873
    Christopher
    Moderator

    Hi there,

    1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
    2] Please login to your account and revoke the license.
    3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
    4] Go back to X Addons > Home again, and insert the license again.

    And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

    Hope that helps.

    July 10, 2016 at 12:02 pm #1080325
    quint
    Participant

    Hello Christopher,

    Thank you for your response. That worked!

    July 10, 2016 at 12:42 pm #1080349
    Thai
    Moderator

    You’re most welcome 🙂

    If you need anything else please let us know.

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