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  • September 28, 2016 at 9:56 am #1194024
    AdamOstridge
    Participant

    Hi,

    I’ve updated to The Grid 2.1.0 but when I select the Skin Builder from the menu I get the error “Please activate The Grid plugin to enable Skin Builder”.

    Your documentation implies this is included with XTheme, is this a bug or have I missed a step to getting this activated?

    September 28, 2016 at 10:12 am #1194042
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Indeed, there’s a Skin Builder inside the Gird Plugin and you can set it up by following the below given link :

    https://community.theme.co/kb/integrated-plugins-the-grid/

    To your query, would you mind providing your WP Login Credentials so that our team can have a closer look of it?

    Thanks for understanding!

    September 28, 2016 at 10:16 am #1194051
    AdamOstridge
    Participant
    This reply has been marked as private.
    September 28, 2016 at 11:07 am #1194147
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Yes, provide us your WordPress Site URL along with the Username and Password so that we can further investigate it!

    Thanks for understanding!

    September 28, 2016 at 12:26 pm #1194296
    AdamOstridge
    Participant

    Sorry, managed to fix this myself, turns out xtheme was at 4.6.1, updating to 4.6.2 gave me access

    September 28, 2016 at 12:51 pm #1194331
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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