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[nelsonandwright]

Hello,

I have been trying for days to get the Revolution Slider to work right. I can install wordpress and get the site working. If I try to install the Revolution Slider off the plugins page or manually by uploading it the plugin installs but when it activates it sits there for a few minutes and then goes to a blank page. You cannot go to the homepage or the admin page. When I look at my apache logs this is what I see:

[Thu Jan 19 22:01:10.981711 2017] [:error] [pid 89769] [client 74.75.136.121:58131] PHP Fatal error: Uncaught exception ‘Exception’ with message ‘Insert query error – <b>Unknown column ‘advanced’ in ‘field list'</b><br>—<br> Query: INSERT INTO wp_revslider_css (handle, settings, hover, params, advanced) VALUES ('.tp-caption.MarkerDisplay', '{\\"translated\\":5,\\"type\\":\\"text\\",\\"version\\":\\"5.0\\"}', '{\\"color\\":\\"#ff0000\\",\\"text-decoration\\":\\"none\\",\\"background-color\\":\\"transparent\\",\\"background-transparency\\":\\"1\\",\\"border-color\\":\\"transparent\\",\\"border-style\\":\\"none\\",\\"border-width\\":\\"0\\",\\"border-radius\\":[\\"0px\\",\\"0px\\",\\"0px\\",\\"0px\\"],\\"skewx\\":\\"0\\",\\"skewy\\":\\"0\\",\\"scalex\\":\\"1\\",\\"scaley\\":\\"1\\",\\"opacity\\":\\"1\\",\\& in /usr/local/www/wordpress/wp-content/plugins/revslider/includes/framework/functions.class.php on line 14

The website without Revolution Slider works fine.

I am running FreeBSD 11, Apache 2.4 with SSL and PHP with the following PGP modules enabled:

mod_php56-5.6.29 PHP Scripting Language
php56-5.6.29 PHP Scripting Language
php56-bcmath-5.6.29 The bcmath shared extension for php
php56-ctype-5.6.29 The ctype shared extension for php
php56-curl-5.6.29 The curl shared extension for php
php56-dom-5.6.29 The dom shared extension for php
php56-exif-5.6.29 The exif shared extension for php
php56-fileinfo-5.6.29 The fileinfo shared extension for php
php56-filter-5.6.29 The filter shared extension for php
php56-gd-5.6.29 The gd shared extension for php
php56-gettext-5.6.29 The gettext shared extension for php
php56-hash-5.6.29 The hash shared extension for php
php56-iconv-5.6.29 The iconv shared extension for php
php56-imap-5.6.29 The imap shared extension for php
php56-json-5.6.29 The json shared extension for php
php56-mbstring-5.6.29 The mbstring shared extension for php
php56-mcrypt-5.6.29 The mcrypt shared extension for php
php56-mysql-5.6.29 The mysql shared extension for php
php56-mysqli-5.6.29 The mysqli shared extension for php
php56-openssl-5.6.29 The openssl shared extension for php
php56-pdo-5.6.29 The pdo shared extension for php
php56-pdo_mysql-5.6.29 The pdo_mysql shared extension for php
php56-session-5.6.29 The session shared extension for php
php56-simplexml-5.6.29 The simplexml shared extension for php
php56-tokenizer-5.6.29 The tokenizer shared extension for php
php56-xml-5.6.29 The xml shared extension for php
php56-zip-5.6.29 The zip shared extension for php
php56-zlib-5.6.29 The zlib shared extension for php

Thank you.

[Darshana]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[nelsonandwright]

This reply has been marked as private.

[Thai]

Hi There,

Please provide us with your FTP account as well.

Many thanks.

[nelsonandwright]

This reply has been marked as private.

[Nico]

Hi There,

I found solution in the forum.

Please follow the steps of solutions below:

1. Download the version Revolution slider 5.3.1.5: http://dlwordpress.com/slider-revolution-responsive-wordpress-plugin/
2. Upload it in your plugins. Don’t forget to unzip it again before uploading it.
3. To prevent the error above, Please connect to your DB. Find and Select wp_revslider_css table. Search for ‘advanced‘ column, If you’re not able to find it then you’ll need to add it manually.

For more details about the error that occured.

https://community.theme.co/forums/topic/revolution-slider-insert-query-error/#post-749453

Let us know how it goes.

Thanks.

[Nico]

Hi There,

I found solution in the forum.

Please follow the steps of solutions below:

1. Download the version Revolution slider 5.3.1.5: http://dlwordpress.com/slider-revolution-responsive-wordpress-plugin/
2. Upload it in your plugins. Don’t forget to unzip it again before uploading it.
3. To prevent the error above, Please connect to your DB. Find and Select wp_revslider_css table. Search for ‘advanced‘ column, If you’re not able to find it then you’ll need to add it manually.

For more details about the error that occured.

https://community.theme.co/forums/topic/revolution-slider-insert-query-error/#post-749453

Let us know how it goes.

Thanks.

[Author]

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