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  • #1092280
    bigboxhead
    Participant

    Hi,

    Every time I try to access ustomise in appearance it comes up with the error

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/kldempsey/public_html/genitalwartstreatmentandinformation.com/wp-admin/includes/post.php on line 38

    Please help me?

    #1092362
    Joao
    Moderator

    Hi There,

    Would mind adding this in your wp-config.php located at the root directory of your site.

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Let us know how it goes.

    Thanks

    #1093153
    bigboxhead
    Participant

    Hi

    Thanks for your help but I am unsure how to do that. Could you please give me some more information on how to do this?

    Thanks
    Kerry

    #1093225
    Paul R
    Moderator

    Hi Kerry,

    In that case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1093257
    bigboxhead
    Participant
    This reply has been marked as private.
    #1093321
    Paul R
    Moderator

    Hi,

    You can get your ftp login from your host or you can provide us your cpanel login in private reply.

    Thanks

    #1093379
    bigboxhead
    Participant
    This reply has been marked as private.
    #1093435
    Christopher
    Moderator

    Hi there,

    I fixed the issue by adding :

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    to wp-config.php file.

    Hope it helps.

    #1093521
    bigboxhead
    Participant

    thanks

    #1093606
    Thai
    Moderator

    You’re most welcome 🙂

    If you need anything else please let us know.

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