Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #1220145
    Curran
    Participant

    Hey, my site is sampledrop.com.

    I’m having trouble with the MailChimp forms on my site. The forms are fully functional on the back end, but the issue is that when I click on the submit button my mouse turns into a cancel icon (looks like this: http://icons.iconarchive.com/icons/custom-icon-design/flatastic-1/512/cancel-icon.png). It does this even if it’s a valid submission.

    Is there a way I can change this? It looks really ugly and people who opt-in may think that my form doesn’t work.

    Thanks,

    Curran

    #1220333
    Lely
    Moderator

    Hi Curran,

    I did check the form and it is working fine. See attached screenshot. I am not sure where is the icon issue. Please clarify.

    #1221619
    Curran
    Participant

    http://i.imgur.com/EPuHSWc.png

    The cancel icon shown here is my mouse pointer when I click on the “send me free samples” button and any time i hover over the button after I have clicked it. Before I have clicked the button, it doesn’t show a cancel icon. It’s only after I click it.

    #1221924
    Paul R
    Moderator

    Hi,

    It prevents the user from clicking the button again after the email was successfully submitted.

    But if you would like to remove the icon, you can add this under Custom > Edit Global CSS in the Customizer.

    
    .x-subscribe-form input[disabled] {
            cursor: none !important;
    }
    

    Hope that helps

    #1222068
    Curran
    Participant

    Great, thank you for the help!!

    #1222156
    Thai
    Moderator

    If you need anything else please let us know.

  • <script> jQuery(function($){ $("#no-reply-1220145 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>