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[Jose De Eusebio]

I would need to re- install a Child theme although there is already one installed. By the way, the version of the one already installed is a 1.x one while I´ve been updating the wp and Theme and plug ins all the way through… Including the latest Parent Theme X update installed today.
I´ve downloaded the Child Theme from your site, and, when tried to install it, a message shows that there is a failure in the process. It says that the File already exists…: /home/……/x-child
How can I install it so that it “erases” the previous Child theme?
How could I keep it to be updated?
Thanks!!!

[Rahul]

Hey there,

You can simply delete the theme by logging into your FTP and then install a new one. This way, it’ll be a clean install 🙂

Let me know how it goes, thanks!

[Jose De Eusebio]

Hi!
Done it. But still it is not installing the latest version of your Child Theme. I send you enclosed a screen shot of what has been installed. I did, thought, download your latest Child Theme version (3.X), but…
what is wrong?

[Friech]

Hi There,

Sorry but there seems to be a confusion, x-child version is always 1.0.0 even the latest one.

You will know you have the latest x-child theme when you see this line on your child theme’s functions.php file.

add_filter( 'x_enqueue_parent_stylesheet', '__return_true' );

Hope this shed some lights.

Cheers!

[Jose De Eusebio]

definitly there is something wrong in my site… I can´t see the expanded demo pages properly in the Cornerstone editing area. I get something like this in the Agency Demo site (see attached image) but the funny thing is that it looks like it is possible for me to edit it, although the look is still the same until I go to a preview of the page, but not the one right on the Cornerstone editing preview…

[Jose De Eusebio]

When reloaded the page just to refresh it, it shows this message in the right side of the web: (see attached picture)

[Christopher]

Hi there,

Please connect to FTP and insert following lines in wp-config.php file :

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If you need further assist, provide us with URL, login and FTP credentials in private replay.

Thanks.

[Jose De Eusebio]

HI!
That might solve the seccond part of the problem, but… Did you check my previous message? I´m pretty sure it´s something different that causes the problem…
could you please check it out?
I resend the message and image.
Thanks!
PREVIOUS MESSAGE:
“definitly there is something wrong in my site… I can´t see the expanded demo pages properly in the Cornerstone editing area. I get something like this in the Agency Demo site (see attached image) but the funny thing is that it looks like it is possible for me to edit it, although the look is still the same until I go to a preview of the page, but not the one right on the Cornerstone editing preview…”

[Lely]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

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