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  • #1010478
    leverpunch
    Participant

    Hi,

    For the CTA element, the error I’m facing is the displaying of the icon in the button despite setting it to “No”. It works occasionally but the icon will always pop up in the button after awhile.

    This is getting frustrating as I will have to keep checking the pages that contain the CTA elements.

    How can I rectify this?

    See attached screenshots. It is hard to show you the error as the option will be set to “Yes” automatically so everything looks alright.

    Kindly assist.
    Alvin

    #1010479
    leverpunch
    Participant
    This reply has been marked as private.
    #1010489
    Friech
    Moderator

    Hi Alvin,

    Thanks for writing in! Can you confirm that you’re referring to the Creative CTA element? You can not disable the icon in Creative CTA, there is no option for that neither the Callout element. Please clarify and provide us the link of the page.

    Try adding this on your custom css

    .vc_btn3-container.vc_btn3-center .vc_btn3-block.vc_btn3-icon-left:not(.vc_btn3-o-empty) .vc_btn3-icon {
    	display: none;
    }

    Cheers!

    #1010523
    leverpunch
    Participant
    This reply has been marked as private.
    #1010580
    Lely
    Moderator

    Hi Alvin,

    Thank you for the clarification. Yes there’s an option Add Icon for CTA that we can set to NO. If the icons still show after setting this to NO, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1010673
    leverpunch
    Participant
    This reply has been marked as private.
    #1010675
    leverpunch
    Participant
    This reply has been marked as private.
    #1010714
    Lely
    Moderator

    Hi Alvin,

    That setting might be coming from your VC Extension. Please also set Add Icon to NO under General Tab. See attached screenshot.

    Hope this helps.

    #1011191
    leverpunch
    Participant

    The issue was already there before I installed the VC Extension. Sure let me see if the “No” under “General Tab” would resolve this issue.

    #1011333
    Joao
    Moderator

    Hi There,

    Let us know how it goes.

    Thanks,

    Joao

    #1014202
    leverpunch
    Participant
    This reply has been marked as private.
    #1014258
    Christopher
    Moderator

    Hi there,

    The button doesn’t have icon, so I’m not sure which icon you’re referring to.

    Please add this CSS :

    span.vc_icon_element-icon.vc-oi.vc-oi-book-open {
        display: none !important;
    }

    If it doesn’t help, please provide us with screen shot and let us know which icon should be removed.

    Hope that helps.

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