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  • December 20, 2016 at 12:20 pm #1299619
    layerdesigns
    Participant

    For some reason I’m getting an error on a sign up portion of my website. Its on my home page (currently have an under construction page up) so if anyone could help me out…

    December 20, 2016 at 12:50 pm #1299641
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    December 20, 2016 at 12:56 pm #1299645
    layerdesigns
    Participant
    This reply has been marked as private.
    December 20, 2016 at 6:45 pm #1299902
    layerdesigns
    Participant

    I’m supposed to show him the website tomorrow if anyone has any suggestions!
    Thanks!

    December 20, 2016 at 11:21 pm #1300144
    Lely
    Moderator

    Hello Capital P.,

    I got this error when I checked.
    MailChimp Error: Invalid MailChimp List ID: 79f2afecbf. [Mailchimp_List_DoesNotExist]

    This link might help:http://kb.mailchimp.com/lists/managing-subscribers/find-your-list-id

    January 8, 2017 at 3:33 pm #1321426
    layerdesigns
    Participant

    I sill can’t figure out what to do. That link just shows where the list ID is. I am working through cornerstone and the extension email list forms on the website. I am doing a soft launch tomorrow and still can’t figure this out.
    Anyone else have any ideas?

    Much appreciated. Thanks!

    January 8, 2017 at 9:31 pm #1321756
    Lely
    Moderator

    Hi There,

    When I check again, I am getting a different error now.
    We’re sorry! Something went wrong. We were unable to add your email to the list. Please try again later.
    Please check this thread:https://community.theme.co/forums/topic/x-mailchimp-plugin-not-working/#post-190198

    Hope this helps.

    January 10, 2017 at 10:19 am #1324096
    layerdesigns
    Participant

    I tried deactivating the slider revolution. Nothing different. Now my slider is gone even though I reactivated it. I have deleted all third party email forms… nothing. I want to cry and give up at this point.

    January 10, 2017 at 10:30 am #1324116
    layerdesigns
    Participant

    Got the slider back up and running – still can’t fix the email form. is there someone that can call me or something? Idk who to ask or what to do.

    January 10, 2017 at 11:47 am #1324230
    Rupok
    Member

    Hi there,

    You might facing issue with another plugin instead of Revolution Slider. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If you still face the issue then make sure to check the settings on Mailchimp account and make sure you have selected right subscriber list.

    Cheers!

    January 10, 2017 at 7:41 pm #1324863
    layerdesigns
    Participant

    I am now getting this error for the slider revolution plug in.
    “Sorry, you are not allowed to access this page.”
    and my slider sometimes doesn’t show up on my page.

    can anyone see the revolution slider on
    http://www.patriotgearsmoke.com

    January 11, 2017 at 1:19 am #1325122
    Christopher
    Moderator

    Hi there,

    Upon checking your site, I didn’t get this error, please see the attachment.
    Also it works fine on home page.

    Did you manage to fix it?

    Thanks.

    January 12, 2017 at 7:52 am #1327168
    layerdesigns
    Participant

    Yeah, I went in and deleted some third party plug ins.. Deactivated and reactivated the main image.

    I finally figured out the mail chimp. I went in and deleted the mail form I had and just re-added it and it worked. Wish I would have done that first and it would have saved many headaches.

    January 12, 2017 at 9:43 am #1327327
    Joao
    Moderator

    Seems like your issue is solved.

    Let us know if you need further assistance.

    Thanks

    Joao

    January 13, 2017 at 1:54 pm #1329126
    layerdesigns
    Participant

    Yep! This can be closed now. Thanks!

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