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Archive / Bug this 3D Flip on one of the The Grid's skin.
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  • November 15, 2016 at 9:18 am #1258023
    Jerome M
    Participant

    Hello,
    i just discovered The Grid for my new project and thanks for the amazing plugin. However i have a bug in Firefox this the 3D flip skins. See my pics attached for more details.

    November 15, 2016 at 9:37 am #1258065
    Jerome M
    Participant

    With the file

    November 15, 2016 at 11:30 am #1258221
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    November 16, 2016 at 10:31 am #1259564
    Jerome M
    Participant
    This reply has been marked as private.
    November 16, 2016 at 11:19 am #1259636
    Rahul
    Moderator

    Hey There,

    Thanks for writing back!

    Unfortunately, I can’t access the given URL. Asking for authentication.

    Would you mind sharing the authentication credentials so that we can take a closer look of it?

    Thanks for understanding!

    November 17, 2016 at 3:48 am #1260756
    Jerome M
    Participant
    This reply has been marked as private.
    November 17, 2016 at 5:49 am #1260881
    Rad
    Moderator

    Hi there,

    It’s a common bug on firefox, and it’s not just the The Grid is affected, all other flip elements that use transform and preserve-3d are affected too. I’ll forward this as a bug, I tried fixing it with no luck.

    Thanks!

    November 18, 2016 at 8:12 am #1262529
    Jerome M
    Participant
    This reply has been marked as private.
    November 18, 2016 at 11:29 am #1262734
    Joao
    Moderator

    Hi There,

    Your revolution slider is working fine on my end on Chrome and Firefox, I don´t have Safari to test it here.

    Themepunch has changed a lot on their engine on this update so you could try to edit your slider re-save

    Than clean your cache and test again

    If that does not work, there is a known issue that is affecting a few installations after the last update.

    WOuld you mind trying to downgrade your revolution slider to a previews versions?

    To do that download it from the link below access your website via FTP access WP Content / Plugins / Remove RevSlider and Add the one containing on the zip file from the link below:

    You won´t lose any of your creations,everything is stored on the database and not in the plugin folder.

    https://www.dropbox.com/s/5poy9ywysds1tfr/revslider%20%281%29.zip?dl=0

    Hope that helps

    Joao

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