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  • November 9, 2016 at 4:20 pm #1250698
    neodjandre
    Participant

    Hi,

    There is a bug whereby the popover text on mobile devices, is not closed when the user clicks/taps anywhere outside the popup.

    How do I resolve this?

    Many thanks

    November 9, 2016 at 10:15 pm #1251107
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Could you please provide us with your website URL so we can take a closer look?

    Thanks.

    November 10, 2016 at 7:25 am #1251626
    neodjandre
    Participant
    This reply has been marked as private.
    November 10, 2016 at 9:52 am #1251868
    Rupok
    Member

    Hi there,

    Thanks for writing back. I have tested your site with Mobile device and seems works fine expected. I think the issue is with the device or the browser you are testing. I am attaching a screencast from my end.

    See the screencast – http://sendvid.com/89iyulnd

    Cheers!

    November 10, 2016 at 11:00 am #1251944
    neodjandre
    Participant

    Hi,

    I am testing this on Iphone 6 with Safari !

    This doesn’t work for me!

    November 10, 2016 at 12:59 pm #1252123
    Rupok
    Member

    Hi there,

    Thanks for writing back. I am not sure why you are facing this but it’s working fine on my end for mobile devices.

    Cheers!

    November 18, 2016 at 5:40 am #1262390
    neodjandre
    Participant

    I just tested this on my ipad as well and still same problem. Using latest iOS and Safari version.

    Could you please test this again on another device?

    many thanks.

    November 18, 2016 at 1:31 pm #1262852
    Rad
    Moderator

    Hi there,

    Yes, I can confirm this on latest iOS and its browsers (chrome, safari, firefox). And it’s specific to that platform which could be a bug or glitch on latest iOS. I tried debugging it with no luck since when I do that, it starts working. I’ll keep on checking.

    Thanks!

    November 24, 2016 at 9:22 am #1269607
    neodjandre
    Participant

    any luck with this ?

    many thanks

    November 24, 2016 at 3:31 pm #1269886
    Rad
    Moderator

    Hi there,

    Still no luck. I’ll be forwarding this for further investigation.

    Thanks!

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