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  • May 16, 2016 at 4:34 pm #994422
    jenniferljl
    Participant

    Hi, I have a site that’s been up for a while and we decided to switch to the X Theme. I’m having a hard time getting the BuddyPress component of our site to display. I deleted the current plugin folder, downloaded v2.4 and installed it via ftp. None of the pages would display. So I deactivated all the plugins associated with BuddyPress except for the core plugin. Still no page content. Would love some assistance. Thanks!

    May 16, 2016 at 9:03 pm #994772
    Prasant Rai
    Moderator

    Hello Jennifer,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thanks.

    May 16, 2016 at 10:31 pm #994871
    jenniferljl
    Participant

    Sure, it’s http://www.fairfamilyradio.com. It has the Under Construction extension enabled, so you will need a login/password. How do I send that securely?

    May 16, 2016 at 11:14 pm #994902
    jenniferljl
    Participant
    This reply has been marked as private.
    May 17, 2016 at 12:54 am #994975
    Lely
    Moderator

    Hello Jennifer,

    Thank you for the credentials.
    Can you try testing for a plugin conflict first. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time. Do let us know how this goes.

    Always,
    X

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