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[joinsolar]

I am having issues with my site. I make eveything the way I want it on cornerstone but it doesnt either A) show up on my mobile devices or B) make changes on my broswers.

[Jade]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[joinsolar]

This reply has been marked as private.

[joinsolar]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for the access. As I can see you are using content hiding feature of Cornerstone. Maybe you are not well aware of this but used it on your page – http://prntscr.com/cskr05

That is if you click on Mobile icon then the content will be hidden on Mobile. Let’s select the Sections and uncheck the icons if you not really want to hide them for mobile/tablet.

Hope this makes sense.

[joinsolar]

yes i have that on purpose cause i want something else to show on the mobile device. but if you look at the other sections after its easy.computer do not show on their proper devices that are set too. Also if you make a new section abouve its easy.computer they show but if it place after its easy.computer nothing will show.

[Nico]

Hi There,

Upon checking on my setup, which has the latest version of X theme, it is working fine and it is showing according to the cornerstone. Would you mind testing plugin for conflict because I could see script errors.

You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes.

Thanks.

[joinsolar]

could it be my css for contact form 7 that is causing the problem?

[joinsolar]

Ok it was my contact form plug in apparently the css is causing issues

[joinsolar]

So my issue now is that the css is not allowing to have a contact form on the page for some reason and put a section after the contact form but I can add any section before that

[Friech]

Hi There,

Can you share what CSS code you’re referring to?

The issue that I am seeing here, is there are unclosed html tags on your content and also on your contact form. Please check all your html markup if its properly closed, specifically the contents/elements before the its Easy Comp section and the contact form markup.

Thanks.

[joinsolar]

Ok how do i fix these? Im still relativily new to this website building. Also here is the code that i have one the page
for the contact form

input[type=”email”]
{

background-color: #fff;
color: #000;
width: 50%;
font
}
input[type=”text”]
{

background-color: #fff;
color: #000;
width: 50%;
font
}

#left {
width: 47%;
float: left;
margin-right:6%;
}

#right {
width: 47%;
float: left;
}

.clearfix:after {
content:”\0020″;
display:block;
height:0;
clear:both;
visibility:hidden;
overflow:hidden;
margin-bottom:1px;
}

img {
margin-bottom: 0 !important;
}

[Rue Nel]

Hello There,

Thanks for the updates. The issue is not your custom css. It is your contact form html code. Please update it and use this instead:
GET A FREE QUOTE NOW_copy

<form action="/get freequote" method="post">
<span style="color: #ffffff;">Are You the Homeowner  [checkbox* AreYouTheHomeOwner label_first "Yes " "No"]</span> </br>

<div class="clearfix">
    <div id="left">
     <span style="color: #ffffff;"><label> Full Name (required)[text* your-firstname] </label></span>
     <span style="color: #ffffff;"><label> Home Address [text your-firstname] </label></span>
    </div>
</div>
    
<div class="clearfix">
    <div id="right">
     <span style="color: #ffffff;"><label> Phone # (required)[text* phone]</label></span>
     <span style="color: #ffffff;">Email[email Email]</label></span>
    </div>
</div>

<span style="color: #ffffff;"><font-size=60%>By clicking the "Request A Quote" button, I agree that Joinsolar or its authorized dealers can call or email me at the phone number/email I provided. I understand that this is a Free Quote and no obligation to make a purchase.</font></span>

[submit "Request A Quote"]

</form>

Always make sure that if you insert an html code, all of the tags must be closed especially the div tags because it could mess up the layout or even break Cornerstone.

Hope this helps. Kindly let us know.

[Author]

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