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  • October 11, 2016 at 12:19 pm #1211770
    rotation
    Participant

    I bought 2 licenses at theme forest but only 1 is in my theme co account page how can I activate or see the other license in my theme co account page ?

    October 11, 2016 at 1:11 pm #1211842
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    You can activate or validate your license with a specific WordPress site by following these guidelines :

    https://community.theme.co/kb/product-validation/

    You’d see the code along with the assigned sites to your ThemeCo account.

    Let us know if you need any further information.

    Thank you.

    October 11, 2016 at 1:16 pm #1211851
    rotation
    Participant
    This reply has been marked as private.
    October 11, 2016 at 1:40 pm #1211885
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us your WP Login Credentials so that we can take a closer look of it? Kindly send us following :

    -Site URL
    -WP Login Credentials – Username and Password

    Thanks for understanding!

    October 12, 2016 at 2:32 pm #1213456
    rotation
    Participant
    This reply has been marked as private.
    October 12, 2016 at 10:57 pm #1214072
    rotation
    Participant
    This reply has been marked as private.
    October 12, 2016 at 11:22 pm #1214098
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

    To resolve your issue, please provide us the two license codes so that we can double where it belongs to or you may already have registered it with another username.

    Thank you in advance.

    October 13, 2016 at 12:02 am #1214122
    rotation
    Participant
    This reply has been marked as private.
    October 13, 2016 at 5:37 pm #1215345
    Rubin
    Keymaster

    Hey There,

    I’ve consolidated the account for you and you now can manage both licenses from your primary account.

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