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  • #1250766
    Andrei
    Participant

    Hi,

    I have created a blog page and a post. I have added the post to a category named “Fashion tips”. Both are published. When I click the blog link in the menu or the Fashion tips sub-menu I get a blank page.

    My website is //sinestezic.com

    If I write the link of the post in the navbar, the post works: https://sinestezic.com/how-to-wear-white/

    The address of the blog is https://sinestezic.com/blog

    Thank you,
    Andrei

    #1251127
    Rupok
    Member

    Hi Andrei,

    Not sure why this happening. I can see the menu item “Blog” linked to trashed page. Perhaps the page is not right or something causing from your Child Theme. Let’s switch to X from Child Theme and check again. If you see the issue gone, you will know that the issue is with your Child Theme.

    Let us know what you find.

    Cheers!

    #1251275
    Andrei
    Participant
    This reply has been marked as private.
    #1251308
    Lely
    Moderator

    Hello Andrei,

    Please double check above credentials. I got this error:
    ERROR: The username or password you entered is incorrect.
    Then also provide FTP credentials so we can check directly which files was causing the issue.

    #1251367
    Andrei
    Participant
    This reply has been marked as private.
    #1251514
    Rad
    Moderator

    Hi there,

    There is no customization and no fatal error recorded, is it okay if I switch it to parent theme and disable all plugins? Please do backup your site first. Any change by testing it may break it.

    Thanks!

    #1251532
    Andrei
    Participant

    Hi Rad,

    I think it is ok. I hope it will not break anything. I did the backup.

    #1251763
    Rahul
    Moderator

    Glad to hear it!

    We are always here standing by to assist you in anyway.

    Thanks for choosing the X-theme.

    #1252140
    Andrei
    Participant

    Hi Rahul, we didn’t solve the problem.

    #1252149
    Andrei
    Participant

    I really want to make the blog work because this is part of our future development. Thank you.

    #1252728
    Rad
    Moderator

    Hi there,

    It’s okay now, but I’m not sure why it happens. It’s due to the child theme and it works when it’s disabled. The one causing it is the index.php under /views/global/. The index.php has no content, I uploaded a new one but it again becomes empty. There something on your system, or it could be just cache.

    I disabled it from the last time I checked it and it doesn’t take effect instantly, could be due to cache.

    Thanks!

    #1252958
    Andrei
    Participant

    Hi Rad,

    Thank you for your reply. How can I solve this cache problem?

    #1253033
    Rue Nel
    Moderator

    Hello There,

    There maybe a caching feature in your hosting cpanel. Please find that out. And if you are CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    Hope this helps.

    #1253419
    Andrei
    Participant

    Hi Rue Nel,

    I had W3 total cache installed but I uninstalled it because I wanted to make some more development and I know that w3 total cache and development don’t go hand in hand. I looked for any caching feature in the cpanel and I can’t see any. I have wordfence, but I don’t see any caching feature at this plugin. I acts as a firewall. So I really don’t know what the problem is.

    #1253789
    Andrei
    Participant

    Now I can’t see the “read more” from the excerpt.

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