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  • #1324340
    Gary C
    Participant

    Hi there. I’m working on a clients site that uses ThemeX and for some reason the blog isn’t loading or showing up at all. Have checked everything and can’t figure it out (the WP setting are pointing to the correct place, and there are certainly lots of blog posts loaded on Posts page). It’s just loadi. Any insight?

    Site: http://ivyladder.com
    This SHOULD be the blog (was working until yesterday): http://ivyladder.com/get-advice/

    #1324341
    Gary C
    Participant
    This reply has been marked as private.
    #1324456
    Jade
    Moderator

    Hi Gary,

    Would you mind providing the FTP details as well so that we can check this further?

    Thank you.

    #1324461
    Gary C
    Participant
    This reply has been marked as private.
    #1325018
    Christopher
    Moderator

    Hi there,

    Provided credentials didn’t work, please check.

    Thanks.

    #1325993
    Gary C
    Participant
    This reply has been marked as private.
    #1326455
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. After I investigated your site, I found it that you were suffering from PHP memory limit exhaustion. I have increased your memory allocated to PHP. To increase it, I edited your wp-config.php file and inserted these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line
    /*That's all, stop editing! Happy Blogging. */

    Please check your site now.

    And by the way, I noticed that you added a custom JS in your child theme. The First Visit Popup script is generating a JS error (http://prntscr.com/duikyj) on the page. Please correct this to avoid any conflict it may caused in the future or it may affect other parts of the theme/plugin or even your site.

    Hope this helps.

    #1327392
    Gary C
    Participant

    Thank you so much! And thank you for the heads up!!! You are the best.

    #1327521
    Prasant Rai
    Moderator

    You are most welcome. 🙂

    #1328176
    Gary C
    Participant

    Uh oh, looks like what you fixed may have made something else go wrong? See the attached. Or visit any page on the website and you’ll see pretty quickly whats wrong.

    I wasn’t able to go in today and fix what you noted about the JS error, so the site hasn’t been tampered with or anything since you were able to help with that fix. Any ideas on why this would happen?

    The client does have Sitelock to help with something, maybe that’s being the culprit? Below is some info on that.

    —–

    Sitelock to ward off malware.

    This is the plan she bought: Secure Starter $49.00/Mo + 1 Manual clean at $100.00 per incident
    – automated malware remover tool (doesn’t remove if the malware is links or if it’s new malware we’ve never seen)
    – scans up to 500 pages
    – professional firewall
    – ssl supported
    – speeds up site functionality
    – block countries if need be
    – block bad bots that contain malware
    – see daily traffic, real human visitors vs bot traffic

    #1328337
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! It appears that you are using an older version of X. Please make sure that you are up to date.

    Our latest versions are:
    X Theme: 4.6.4
    Cornerstone: 1.3.3
    Visual Composer: 5.0.1

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    And since you have installed a caching plugin W3 Total Cache, please clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.

    Please let us know how it goes.

    #1328349
    Paul R
    Moderator

    Hi,

    Please update theme and plugins to latest versions.

    You can find the latest version numbers here: (https://community.theme.co/kb/version-compatibility/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    #1328991
    Gary C
    Participant

    Okay, updated everything. Cleared W3 Cache. Didn’t fix the issue, but made it worse 🙁

    Now it’s reading this error on the WordPress Dashboard at all times, and the are tons of errors all over the website now. Please advise!

    Notice: bbp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). === Trace: #6 /home/ivyladde/public_html/wp-includes/pluggable.php(69): _wp_get_current_user() #7 /home/ivyladde/public_html/wp-includes/l10n.php(92): wp_get_current_user() #8 /home/ivyladde/public_html/wp-includes/l10n.php(713): get_user_locale() #9 /home/ivyladde/public_html/wp-content/plugins/recent-posts-widget-extended/rpwe.php(92): load_plugin_textdomain(‘recent-posts-wi…’, false, ‘recent-posts-wi…’) #10 [internal function]: RPW_Extended->i18n(”) #11 /home/ivyladde/public_html/wp-includes/class-wp-hook.php(298): call_user_func_array(Array, Array) #12 /home/ivyladde/public_html/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array) #13 /home/ivyladde/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #14 /home/ivyladde/public_html/wp-settings.php(326): do_action(‘plugins_loaded’) #15 /home/ivyladde/public_html/wp-config.php(98): require_once( in /home/ivyladde/public_html/wp-includes/functions.php on line 4136

    #1328992
    Gary C
    Participant

    The WordPress Dashboard is basically unusable now 🙁 Hmmm.

    #1328996
    Gary C
    Participant

    This show up everywhere now (on WordPress and on the website):

    Notice: Undefined index: x_content_dock_all_pages_active in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 81

    Notice: Undefined index: x_content_dock_all_posts_active in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 83

    Notice: Undefined index: x_content_dock_posts_include in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 84

    Notice: Undefined index: x_content_dock_all_woo_products_active in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 85

    Notice: Undefined index: x_content_dock_woo_products_include in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 86

    Notice: Undefined index: x_content_dock_trigger_timeout in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 96

    Notice: Undefined index: x_content_dock_cookie_timeout in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 97

    Notice: Undefined index: x_content_dock_image_override_enable in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 98

    Notice: Undefined index: x_content_dock_image_override_image in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 99

    Notice: Undefined index: x_content_dock_image_override_url in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 100

    Notice: Undefined index: x_content_dock_all_pages_active in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 81

    Notice: Undefined index: x_content_dock_all_posts_active in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 83

    Notice: Undefined index: x_content_dock_posts_include in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 84

    Notice: Undefined index: x_content_dock_all_woo_products_active in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 85

    Notice: Undefined index: x_content_dock_woo_products_include in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 86

    Notice: Undefined index: x_content_dock_trigger_timeout in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 96

    Notice: Undefined index: x_content_dock_cookie_timeout in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 97

    Notice: Undefined index: x_content_dock_image_override_enable in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 98

    Notice: Undefined index: x_content_dock_image_override_image in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 99

    Notice: Undefined index: x_content_dock_image_override_url in /home/ivyladde/public_html/wp-content/plugins/x-content-dock/functions/options.php on line 100

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