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  • #1034446
    muckymonsterclub
    Participant

    Hi there, I am currently testing my test before launch on sunday and am having an issue with the billing details on my checkout page.

    My problem:

    I add a product to my cart.
    when I then go to purchase in the cart and enter my details the “Email” and “post code” content form automatically has my personal email and postcode within the form field. I have tested on other machines/phones and the form field is the same across them all.

    I Have looked throughout all of the woo commerce settings and i cannot find a option for this input. Im bit stumped really.

    the page is as follows: http://www.muckymonsterclub.com/checkout/

    but you may need to add a product to get to view the billing details section.

    Also is there a good process to optimise the site fully, as it seems to be running little slow since i have added more content, I’m not sure if its the site or server(ipage) as this would be my first WP site.

    Mega job on the theme tho!

    Many Thanks
    Tom.

    #1035000
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Regretfully I could not test your site because by the time I checked, it is currently not available.

    For more information about how you can optimize your site, please check out our knowledge base here: https://community.theme.co/kb/performance/

    Hope this helps.

    #1035486
    muckymonsterclub
    Participant

    Hi There, Thanks for getting back to me.

    I think i know why the link above wasn’t working try this one instead:

    http://www.muckymonsterclub.com/product/baby-class/

    (you will have to add a product to the cart to get to the checkout page), this is a separate issue which i need to look into, do you have any advice on this also?

    many thanks
    tom

    #1035684
    Rad
    Moderator

    Hi there,

    That information is saved within your logged in account. It’s your billing information which is only accessible and usable with your account.

    To verify it, I did add a product and go to checkout. There is no information being shown. Please also note that browser may auto-fill it based on the information saved on your computer.

    You can find that saved information in your profile at Admin > Users > Your Profile

    Thanks!

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