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  • June 7, 2016 at 3:37 pm #1030625
    Sam D
    Participant

    Good day. running X version 4.5.1 on wordpress 4.5.2, cornerstone Version 1.2.4. bbpress reports version Version 2.6-alpha. BBpress was installed via the X Addons Approved Plugins list.

    I attached an image of the text area with no toolbar. Note, when the theme is switched to twenty sixteen, the toolbar shows up. The absence of the toolbar is confirmed on safari, chrome and firefox browsers. The absence of the tool bar is also missing for all user roles including administrators.

    The URL is http://solosection.com

    Thank you for your help

    June 8, 2016 at 2:24 am #1031390
    Christopher
    Moderator

    Hi there,

    Seems like we should create new topic to see the issue, right?

    Please provide us with login credentials.

    Thanks.

    June 8, 2016 at 5:56 am #1031632
    Sam D
    Participant
    This reply has been marked as private.
    June 8, 2016 at 9:48 am #1031965
    Sam D
    Participant

    oh, you mean make a new topic on my website? Sure, it is all test now

    June 8, 2016 at 1:58 pm #1032462
    Darshana
    Moderator

    Hi there,

    It seems that you’re using an alpha version of bbPress. Could you please try downgrading it to an X compatible version v2.5.8 as mentioned on our version compatibility information (https://community.theme.co/kb/version-compatibility/).

    Let us know how it goes.

    June 9, 2016 at 4:59 am #1033743
    Sam D
    Participant

    I originally had bbPress 2.5.9 installed when I read the compatibility note. That’s when I uninstalled 2.5.9 and installed through the X console which gave me the 2.6 alpha. I can’t find 2.5.8 anywhere to download. I put 2.5.9 back on. If you can find 2.5.8, I’ll install that instead, but I think either way, the tool bar is not going to show up.

    June 9, 2016 at 5:23 am #1033775
    Darshana
    Moderator

    Hi there,

    First of all, you can check for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Also to download the older version, please check the following link (https://wordpress.org/plugins/bbpress/developers/).

    Let us know how it goes.
    Thanks!

    June 9, 2016 at 9:53 pm #1035179
    Sam D
    Participant

    Deactivated all plugins, downgraded to bbPress to 2.5.8, Deleted all bbPress data, problem is still there. It has to be the skin. See attached screenshots

    June 10, 2016 at 1:39 am #1035402
    Rue Nel
    Moderator

    Hello There,

    Sorry for the confusion. You were referring to the Quick tags right? To enable the reply quick tags, please go to your customizer, Appearance > Customize > bbPress > Topic/Reply Quicktags and turn it ON.

    Please let us know if this works out for you.

    June 10, 2016 at 5:59 am #1035671
    Sam D
    Participant

    wow. I would have looked for years and never found that. It wasn’t the skin after all. My apologies.

    June 10, 2016 at 12:24 pm #1036162
    Darshana
    Moderator

    Glad were able to help 🙂

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