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  • August 25, 2016 at 7:30 am #1146511
    Mikeel
    Participant

    I’m trying to get the background video on the homepage to autoplay. It was doing this a few weeks ago but has stopped for some reason. Any thoughts? Hope you can help!

    August 25, 2016 at 7:31 am #1146512
    Mikeel
    Participant
    This reply has been marked as private.
    August 25, 2016 at 9:28 am #1146652
    Christian
    Moderator

    Hey Mikeel,

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

    September 6, 2016 at 5:02 am #1162812
    Mikeel
    Participant

    Thanks, Christian.

    I’ve changed background video from YouTube to self-hosted so that works fine now. It doesn’t appear to be mobile-responsive however. Is there a way to amend this?

    Thanks

    September 6, 2016 at 5:42 am #1162860
    Christopher
    Moderator

    Hi there,

    For mobile, videos are playable only by user interactions, maybe to avoid additional charges since videos are bandwidth hungry.

    And user can’t interact to background videos, which using background video poster is a good thing for mobiles.

    Hope it helps.

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