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  • #1135260
    jsjmccracken
    Participant

    Hello,

    On: http://www.tablerockkennels.com/ my background image is not showing up. I updated to the latest version of WordPress and updated all my plugins as well and now the background image in Appearance>Customize>Layout and Design is not showing up.

    DO you know why this is?

    Thank you!

    Jacob McCracken

    #1135348
    Rahul
    Moderator

    Hey There,

    Thanks for posting in.

    Add this css at your customizer’s custom css undaer Admin > Appearance.

    .site {
    background-color : transparent;
    }

    Hope this helps!

    #1135370
    jsjmccracken
    Participant
    This reply has been marked as private.
    #1135465
    Thai
    Moderator

    Hi There,

    Upon checking your website, I see some JS errors.

    Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope it helps.

    #1135551
    jsjmccracken
    Participant

    I deactivated all of the third party plugins and the background is still not showing up.

    In Appearance>Customize>Layout and Design the background color is changing as well as adding a background pattern just not the background image…

    This is really weird!

    What else is causing this?

    #1135798
    jsjmccracken
    Participant

    These two links helped me figure it out:

    https://community.theme.co/kb/manual-plugin-installation/

    https://community.theme.co/forums/topic/background-image-is-not-working/

    Cornerstone wasn’t updated.

    Thank you for the help!

    #1135808
    Nico
    Moderator

    Hi There,

    I have tried both background image and pattern ang it is working well. Would you mind confirming if it is okay already.

    Thanks.

    #1136906
    jsjmccracken
    Participant

    It is working now. I had to delete the old cornerstone folder from my file manager in my cpanel and then re-installed it. I had to do the same for my jetpack plugin and then connect it to my wordpress.com account. Once I did those things the website started working again.

    #1137016
    Christian
    Moderator

    Glad you’ve sorted it out. 🙂

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