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  • #1198148
    ChadAustin
    Participant

    Hey folks,

    The site is http://www.guestinteriors.com/

    The site was built last year, and within the homepage there were 5 scrolling background images.

    I went into the backend dashboard with the intent of updating WordPress and plugins.

    Right before doing so, I accidentally switched themes (from X-theme to one of the WP default themes- don’t remember if it was 2014 or 2016).

    Anyway, I switched back, and the homepage background images were gone.

    I also noticed when going into the “Customize” feature and noticed I couldn’t add a background image there, either.

    Any suggestions?

    Thanks in advance!

    #1198230
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1198233
    ChadAustin
    Participant
    This reply has been marked as private.
    #1198249
    Friech
    Moderator

    Hi There,

    Thank you for the credentials, the latest X|Theme requires the Cornerstone. Cornerstone is taking over for X – Shortcodes, which you can read much more about here in detail. Deactivate and delete the x-shortcodes.

    Then clear your browser’s cache and any caching plugin that the site might have.

    Let us know how it goes.

    Cheers!

    #1199449
    ChadAustin
    Participant

    Presto! Thank you so much!

    #1199467
    Thai
    Moderator

    You’re most welcome 🙂

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