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[SiobhanH]

Hi – I had a background image which was displaying without any problems: https://www.she.space/contact-us/. Now, although I have the same image uploaded and haven’t changed any of the settings, it no longer displays?

[Nabeel A]

Hi there,

Thanks for writing in! You’re using an old version of X theme and Cornerstone plugin. Please update them to the latest version. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Let us know if the issue remains!

[SiobhanH]

Hi – thanks for that, I’d switched domain names so my auto updates had stopped. It hasn’t resolved the issue though, as the image is still not displaying.

[Christopher]

Hi there,

If you add background image under pages settings, please change page template to non-blank template.
Or add background image to section.

Hope it helps.

[SiobhanH]

So is it no longer possible to do via the blank/ no-container templates then? Adding it to a section is not the same, as the image is now static and no longer scrolls with the element. And a non-blank template obscures most of the image, so there’s no point in having it.

[Christopher]

Hi there,

For blank templates, make sure to set sections background to transparent and add following code in customizer :

.x-container.main:before {
    background-color: transparent;
}

Hope it helps.

[SiobhanH]

That CSS change has sorted it, thanks.

[Paul R]

You’re welcome! 🙂

[Author]

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