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[Steve L]

When I try to add a background image from ‘page edit” it doesn’t show up. If I view code I see the image URL but no image. The image URL is https://www.johnmooreservices.com/wp-content/uploads/2016/08/bg-moore-rewards-beach.jpg and the page I’m referring to is https://www.johnmooreservices.com/moore-rewards/

I added the image to the first section for now, but only because it’s not working. What is causing this not to work?

[Joao]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[Steve L]

This reply has been marked as private.

[Joao]

Hi There,

Please add the following code to Appereance > Customizer > Custom > CSS

.page-id-3641 {
      background-image: url(https://www.johnmooreservices.com/wp-content/uploads/2016/08/bg-moore-rewards-beach.jpg);
}

Hope it helps

Joao

[Steve L]

No. That’s not the problem. That only creates a repeating background. Why doesn’t it work like it’s supposed to from the page edit? I shouldn’t have to add a CSS hack.

[Nabeel A]

Hi again,

Since you’re using Autoptimize plugin, your site is picking up the old cached CSS from Autoptimize plugin that’s why you’re not able to see the new changes. I’ve disabled the plugin temporarily so you can see the changes. Please clear your browser’s cache and reload the page and you should be able to see the background image. You can enable the plugin once you’re done with editing the site.

Cheers!

[Steve L]

Very interesting! That makes sense. Thank you for working this out. I appreciate your support! Merry Christmas!

[Prasant Rai]

Merry Christmas, Steve. Feel free to ask us again. Have a great day! 🙂

[Author]

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