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[robhorner3]

When I go to Appearance > Customize, I only get the top of the panel (“You are customizing {name of site}” and a “Save and Publish” button). See attached png. I’ve cleared my cache and tried three different browsers, all with the same result. My site is at http://www.npcberkshires.org/. I’ve got everything updated to latest versions (WP at 4.6.1, X is at 4.6.4, and Cornerstone is at 1.3.3).

[Rahul]

Hey There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[bob postle]

A few details:

I am or was using Safari as the browser
It was working fine until about noon EST
I am editing three sites today, all with cornerstone….all three have the same problems
Cornerstone loads as a blank until you click on an element in the page
It displays most everything except the bottom row “save” etc however most menus are not active
My fix for now is that it works with Chrome

go figure

Take care,
Bob

[robhorner3]

This reply has been marked as private.

[robhorner3]

BTW, please don’t get confused by Bob Postle, who is not me, despite the similarity in names, and seems to have posted in the wrong thread.

[Rad]

Hi there,

It’s due to Replace Image plugin. I disabled it and your customizer is now working again.

Thanks!

[robhorner3]

Great! Thank you!

[Rahul]

Glad we were able to help you out!

If you have anything further to ask, kindly let us know. We’d be happy to assist you with anything.

Thanks for choosing the X-theme.

[Author]

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