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  • June 1, 2016 at 7:20 pm #1021029
    evetswal
    Participant

    Hi,

    I have a site that I am unable to update. The site is validated, but I keep getting the Update package not available error; both for the theme, and the extensions.

    I’ve tried revalidating, but nothing seems to be working.

    June 1, 2016 at 7:56 pm #1021151
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind updating manually. From there, we’ll check if the problem will exist on the next update.

    https://community.theme.co/kb/updating-your-theme-and-plugins/ – update guide

    Let us know how it goes.

    Thanks.

    June 2, 2016 at 7:38 am #1022029
    evetswal
    Participant

    I was able to update the theme via FTP. I installed Ubermenu on this site a while ago, and I love it, but it is screwed up on mobile. I read the plugin documentation, and they said there was some manual integration that needed to happen. When i did the manual integration they recommended, I had 2 copies of the menu; one above the other.

    I assumed that since the plugin is not integrated into the theme that the compatibility issue had been fixed, but it doesn’t seem to be the case. The site is at http://centennial.missionbell.net The mobile menu is unusable at this point.

    June 2, 2016 at 8:05 am #1022092
    evetswal
    Participant

    scratch that….once the cache cleared it started working great!

    June 2, 2016 at 10:16 am #1022336
    Joao
    Moderator

    Great to hear it.

    Let us know if you need help with anything else.

    Joao

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