Tagged: x
-
AuthorPosts
-
May 31, 2016 at 11:06 am #1018364
8876_dsa4ParticipantI am unable to update the entire X theme. Why is this happening?
Thank yoU!May 31, 2016 at 11:20 am #1018395
Prasant RaiModeratorHello There,
Thanks for writing in!
Could your please do the following:
1] Please go to X Addons > Home and revoke the validation.
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
Hope this helps.
June 2, 2016 at 11:06 am #1022459
StephenpeaParticipantI was having the same issue on on of my X Theme powered sites. The revoke validation and revalidate process you suggested did the trick for me. Thanks!
June 2, 2016 at 12:56 pm #1022646
Prasant RaiModeratorHappy to hear that. Feel free to ask us again. Have a great day! 🙂
-
AuthorPosts
- <script> jQuery(function($){ $("#no-reply-1018364 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>
