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  • July 17, 2016 at 1:06 am #1090368
    Niru2025
    Participant

    Hello
    Yesterday, Suddenly my website’s all posts, thumbnails and popups are not showing properly. No thumbnails are showing. Only captions are displaying. All posts display like simple HTML document. The Popup is not working. I restored up to 7 days back. Still not solved. Until Yesterday, My website was working properly. Please help me to solve my problem.
    Thank you

    July 17, 2016 at 3:22 am #1090450
    Christian
    Moderator

    Hey there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    July 17, 2016 at 9:19 am #1090649
    Niru2025
    Participant
    This reply has been marked as private.
    July 17, 2016 at 9:57 am #1090676
    Christian
    Moderator

    I see. This isn’t an issue with X though but rather your caching setup. We have a performance guide here https://community.theme.co/kb/performance/ but this still depends on other factors such as your hosting and CDN configuration. If your not sure how to set this up, it is recommended to seek help from a WordPress developer to work closely on your project. You might want to contact our trusted partners who caters X setup and customization needs. Please see https://community.theme.co/custom-development/

    Thanks.

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  • <script> jQuery(function($){ $("#no-reply-1090368 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>