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  • January 10, 2017 at 8:55 am #1323953
    rmorrison05
    Participant

    I can see that you’ve received this question a million times, but I can’t seem to resolve it. My Agency demo stops loading and I get an error message, “We’re sorry, the demo failed to finish importing.” I’ve tried clearing the cache with no success.

    Can you please assist me?

    morrisontravelventures.com
    Wordpress 4.7
    X Version 4.6.4
    Cornerstone 1.3.3

    January 10, 2017 at 8:58 am #1323956
    rmorrison05
    Participant
    This reply has been marked as private.
    January 10, 2017 at 12:09 pm #1324261
    Jade
    Moderator

    Hi there,

    Thanks for writing in! Agency demo is a bit bigger with content and most of the time the interruption caused by intermittent connection . Kindly follow this thread for some other solution – https://community.theme.co/forums/topic/were-sorry-the-demo-failed-to-finish-importing/

    Cheers!

    January 11, 2017 at 9:28 am #1325674
    rmorrison05
    Participant
    This reply has been marked as private.
    January 11, 2017 at 10:48 am #1325782
    Darshana
    Moderator

    Hi there,

    Try increasing your PHP Max Script Execute Time to 300 and also check the following.

    
– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.

    Then try to re-generate demo content and see if that works.

    Let us know how it goes.
    Thanks!

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