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Archive / After Update … Slider Revolution doesn´t work
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  • November 8, 2016 at 6:10 am #1248549
    gentlemd
    Participant

    Hi There,
    We have updated a Website of a customer: http://www.keitumer-seminar-sylt.de/ After that, we see the slider Revolution doesn´t work anymore. What have we done wrong?!
    Please advice,
    Daniel

    November 8, 2016 at 7:14 am #1248605
    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 8, 2016 at 7:36 am #1248625
    gentlemd
    Participant
    This reply has been marked as private.
    November 8, 2016 at 8:26 am #1248688
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Can you confirm that you are using the latest version of Revolution Slider ?

    If so please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes, we’d be happy to provide further assistance!

    November 8, 2016 at 8:32 am #1248696
    gentlemd
    Participant

    Hi There…
    we have done that before … all Plugins where deactivated but this Prob still exists. So, what now?

    Daniel

    November 8, 2016 at 10:13 am #1248852
    Christian
    Moderator

    Hey Daniel,

    Please try out the possible solutions stated at https://www.themepunch.com/faq/troubleshooting-tips-for-5-0/

    Thanks.

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