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  • #1135221
    nicknomi
    Participant

    Hi,

    X updated today and with it I have two new issues on my site.

    My essential grid no longer acts as it has since I installed it. I use it for my home page and the grid usually displays posts with a faded cover and post title.

    Neither the faded cover or the titles are now showing. I went into the custom skin settings and they are exactly as I left them when I first created the grid several months ago. I’ve tried a few of the pre-built skins and they seem fine – except for transparency. I think it’s an issue with parts that have any amount of transparency (so the alfa settings in EG) as when there is no transparency they seem to show up.

    Second: I can no longer edit my home page. When I go into cornerstone all the parts are squished up to the top and the essential grid section doesn’t load at all.

    I haven’t changed anything on either things for several months. In fact the last edits I made (outside of content) were when the last update broke Ubermenu last month.

    Hope you can help.

    Thanks,

    Nick

    p.s

    #1135223
    nicknomi
    Participant
    This reply has been marked as private.
    #1135362
    Christian
    Moderator

    Hey Nick,

    Would you mind clearing all caches and deactivate your Varnish HTTP plugin. After that, please check if the issue persists.

    Also, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    And, deactivate all your widgets temporarily.

    Thanks.

    #1138270
    nicknomi
    Participant

    Hi Christian,

    Sorry it took me a while to come back to you. I was a little busy.

    I’ve tried all the above but both problems still persist. I disabled Varnish and Cloudflare, as well as all plugins. But no luck.

    I’ve disabled cloud flare for now so you can continue to investigate. Again though – this started when I updated. Everything was fine until that point.

    Hope you can help.

    Thanks,

    Nick

    #1138657
    Rad
    Moderator

    Hi Nick,

    1. Hmm, that’s weird. Other EG skins work okay and when I checked your selected skin, animation settings are set to none. Then when I changed it to something it works. That means the animation is actually disabled for your existing EG. I’m not sure what happen, but maybe the EG update reset it, or it did data updates. Please edit your selected skin and enable animation other than “none”.

    2. It’s known bug between latest EG and cornerstone and we’re already investigating it. But it should affect the entire functionality of cornerstone, it’s just the EG preview is missing. And since EG is missing, the search element is shown alone and it’s behind the fixed navbar. Since it’s fixed navbar, the content after it goes behind it and made it looks squished. And the CSS responsible for that is this,

    body .x-navbar {
        border-bottom: 0;
        box-shadow: none;
        background-color: #252525;
        position: fixed;
        width: 100%;
        top: 0;
        transition: 1.0s all ease-in-out;
    }

    Thanks and stay tuned.

    #1138828
    nicknomi
    Participant

    Hi,

    I didn’t have an animation set on the grid. It should just be the title text, a fade overlay and nothing else. All the settings that I can see should show the grid like that?? :s

    Also I’ve now stumbled across a secondary EG problem. On some of my other grids it’s now showing this:

    Notice: Trying to get property of non-object in /home/wp_7gmb26/europeisourplayground.com/wp-content/plugins/essential-grid/public/essential-grid.class.php on line 2824

    but only for the first section of the grid. The posts after the more button and several lines before show :S

    Please see here for example:

    Contact

    About editing the home page – then I assume based on point 2 above that I can edit it? The one problem is I can’t open the section that has the grid. ( I know I can temporarily edit the code to bring the section back down)

    Will there be a fix?

    Thanks,

    Nick

    #1139214
    Rad
    Moderator

    Hi there,

    There is no animation even the fade in, it’s set to NONE. Please set them to fade if you wish them to fade. The only affected is the grid that uses that skin, and it appears that all your grids have same skin and has no animation. I went ahead and edited the skin and apply the fade animation (Cover and Grouped animation was set to none, I changed it to fade).

    About those notices, please edit your site’s wp-config.php and set WP_DEBUG to false. Or please provide your FTP login credentials in the private reply.

    Since you set your navbar to overlay on top of the grid, then it’s being pushed under it since there is no EG. But you can still do some editing. You can do that within skeleton mode, you can toggle on that mode by clicking the icon beside the mobile icon and save button. Or you may set minimum height to the section where the EG is, so it will push the content down even if it’s empty. I went ahead and did it.

    Thanks!

    #1139395
    nicknomi
    Participant

    Hi Rad,

    Thanks for trying. I saw what you did but that isn’t what I want or had previously.

    EG still isn’t functioning as it was before the update. I had the text and the fade which you saw – but they were always visible. Not just on hover but on idle too. So the grid did nothing when a user hovered over it. That’s why animation was set to 0.

    I’ve got rid of the animation again, and checked for example, the post title text. The text is still set to show both when “idle” and on “hover” but it doesn’t show. It only now seems to work if I set a hover animation and even then it doesn’t show any of the elements while “idle”.

    Can you please look at all the settings if you look again? Then you’ll see that several of them are having no effect.

    I edited the config file as suggested and that seems to have done the trick with the other problem…

    Hope you can figure out the issue.

    Thanks,

    Nick

    #1139792
    Rad
    Moderator

    Hi Nick,

    Do you still have the old copy of your site where EG is working as expected? All I can see is animations are turned off both on cover and layers. I can turn them on and they work, but I can’t confirm if they are something that has the issue unless I can compare them.

    I just like to make sure that I’m in the right direction.

    Thanks!

    #1144533
    nicknomi
    Participant

    Hi Rad,

    The only way I can think to do that is to re-instate the backup of my site.

    Erm – Layer settings/ animation you can see that you can set the transition to always visible – which then prompts the user to remember to set the group animation to none. So that the layer – in this case the post title text – will always be visible.

    I’ve just tried some experiments and I can get the cover to work without an animation but when I turn the media animation off – it gets rid of the text completely. Whereas before, this setting resulted in making the text (post title) static and always visible.

    Any ideas?

    Thanks,

    Nick

    #1145457
    Rad
    Moderator

    Hi Nick,

    I think I had the same scenario before. Where I want some layers visible by default but it never works which I thought as an intentional feature. I still tried it today and I can’t make a layer display by default even on the older version of EG. They only display upon hover.

    BUT, it’s doable on Monroe skin.

    That’s why I need to compare it to your older version to see how it was working, or it could be a Monroe skin. I compared the Monroe title layer to other skin and it has the same setting which I assume, it’s specific to a skin.

    Thanks!

    #1155433
    nicknomi
    Participant

    Hi Rad,

    It was perfect before the update with the exact settings that you saw though. Did you try the older versions of EG and X? As I think it’s the x update that did it. It’s odd.

    I haven’t had much time to dedicate to this but will look at it over the week and come back to you if I have any luck or need anything else. I’ll try the skin you mentioned first and see if I can get the same results.

    Thanks,

    Nick

    #1155758
    Rad
    Moderator

    I see, keep me posted 🙂

    I tried other versions of EG and just the same.

    Thanks!

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