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  • May 20, 2016 at 6:09 am #1001318
    helloeng
    Participant

    Hi

    1. I just installed and activated the X extension “Facebook Comments”
    2. I sucessfully wrote a few comments and was able to access the “comment moderation page” on facebook.
    3. Then, on my laptop, my facebook blocked me. See images 1-3
    4. on my mobile phone, I got the message in image 4

    5. Is this F-Secure Online Scanner a legitimate Facebook application?
    6. Now If I try to log in to my Facebook on laptop, I get the sequence you can see in images 1-3. So I cannot log in unless I complete this F-Secure Scanner, which I have not yet done.
    7. On my phone, I can normally log in to my facebook.

    Please advise

    Thanks.

    May 20, 2016 at 6:11 am #1001325
    helloeng
    Participant

    here is X facebook comments settings page

    May 20, 2016 at 6:51 am #1001353
    helloeng
    Participant

    UPDATE: So after searching online, it seems that this process is indeed legit, as can be seen here:
    https://www.facebook.com/notes/facebook-security/making-malware-cleanup-easier/10152050305685766/

    I downloaded the scanner program, it scanned, found nothing and I was able to complete the login to Facebook. Then I changed my password.

    It seems that the commenting/social graph block is still enforced. When I tried to comment again, I got this error: Social Widget Comment Creation Blocked (24 hour block).

    But one question remains, why does facebook think I did something bad when I activated the X facebook comments?

    May 20, 2016 at 5:30 pm #1002187
    Rad
    Moderator

    Hi there,

    Facebook comment extension is just a wrapper of facebook provided codes. The communication is done between your browser and their server. It just made as embed to look make it look as part of the side. It’s standalone code from them, I think it’s best to contact them why it’s being blocked? Or do your browser has malware?

    This isn’t happening on my end or other users.

    Thanks!

    May 23, 2016 at 1:17 pm #1005713
    helloeng
    Participant

    After 24 hours, the hold is gone. Everything works.

    I think it was just a ‘cautionary’ block by fb because I had not used that app before.

    Solved 😉

    Thanks.

    May 23, 2016 at 1:24 pm #1005730
    Rahul
    Moderator

    Glad it worked out for you! Let us know if you need any help regarding X.

    Cheers

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