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  • November 9, 2016 at 2:06 am #1249710
    yvesmulkers
    Participant

    Hi,

    I recently upgraded Layerslider WP addon to the latest version.
    On my local dev server, now the admin submenus (when you hover over Tools, Posts…) don’t popup.

    When I disable the layerslider WP plugin, everything works normal.

    How can I get this fixed?

    November 9, 2016 at 3:43 am #1249753
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 9, 2016 at 6:24 am #1249929
    yvesmulkers
    Participant

    Hmm, my site is on a local dev server….

    November 9, 2016 at 6:35 am #1249942
    yvesmulkers
    Participant

    and then… it didn’t occur anymore….
    I don’t know what happened, but now the menus popup again, and I’m able to push buttons and their consequent actions are triggered, in various modules, which wasn’t the case before.

    I have the feeling it was a memory problem.

    November 9, 2016 at 7:17 am #1249991
    Paul R
    Moderator

    Glad to know it’s fixed. Have a nice day!

    November 9, 2016 at 12:48 pm #1250459
    yvesmulkers
    Participant

    SOrry to say. But the issue is still there…

    November 9, 2016 at 8:38 pm #1251030
    Lely
    Moderator

    Hello There,

    So the menu is not working again? Please try to right click on the page, click console tab. Can you an error? If yes, forward us that error. It would be better if you can setup a staging site so we can see the issue directly. Do give as the link and credentials after you setup one. Thank you.

    November 10, 2016 at 2:48 am #1251371
    yvesmulkers
    Participant

    I have it working now.
    I thought I posted the solution, but see it is gone.

    I used the inspect console, and saw issues related to jquery, which triggered my thought that I mad changes in Troubleshooting & Advanced Settings, to fix another issue when the sliders didn’t show, but forget to revert back to initial settings.
    When I left only the caching option enabled, everything worked fine as before.

    November 10, 2016 at 3:57 am #1251442
    Christian
    Moderator

    Glad you’ve sorted it out.

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