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  • #1275967
    AndresBTA1
    Participant

    Hello,

    I registered on the Disqus page, installed and activated added a shortcode, enabled comments in the pages settings, but still not see a comments section on my page. Could you please let me know what I could do to fix this? Thanks!

    #1275971
    AndresBTA1
    Participant
    This reply has been marked as private.
    #1275996
    Christian
    Moderator

    Hey there,

    Are your using X Disqus Extenstion? We do not support other setup if you’re not using the Disqus extension.

    Thanks.

    #1276151
    AndresBTA1
    Participant

    Hello,

    Yes, it is the X Disqus Extension

    #1276169
    Rupok
    Member

    Hi there,

    Thanks for writing back. Let’s enable comments on a post and check if the Disqus appears. If you are facing problem for the pages then make sure your are not using a blank template (i.e. “Blank | No Header, No Footer”) because comments are eliminated from such templates. You can try setting default or fullwidth template.

    Cheers!

    #1276304
    AndresBTA1
    Participant

    Hello,

    Thank you for your reply. The comments do appear when a post is created. I would like to try to still have a blank template, no header, footer in the Renew Stack with the Disqus comments below. Do you know if there is any way to modify the php file as suggested in this thread but with the renew stack? I am beginner and would only feel free comfortable modifying it if there are step by step instructions like below. Thank you so much for your help and time!

    https://community.theme.co/forums/topic/using-disqus-comments-with-x-templates/

    #1276340
    Rupok
    Member

    Hi there,

    Your above mentioned thread shows step by step guide. You just need to create the file within framework > views > renew

    Everything else would be same.

    Cheers!

    #1278299
    AndresBTA1
    Participant

    Hello thanks,

    I just performed the exact steps and I still do not see comments in the Renew stack with a Blank no container template. Can you please advise? Thank you for your help and time!

    #1278399
    Rupok
    Member

    Hi there,

    Note that template-blank-7.php file represents the template Container | No Header, Footer. So you need to set exactly this template to get the change.

    Thanks!

  • <script> jQuery(function($){ $("#no-reply-1275967 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>