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  • July 12, 2016 at 8:51 pm #1084100
    cabrinicomdept
    Participant

    http://cabrinicom.com/ WordPress 4.5.3 X version 4.6 Cornerstone version

    I tried to activate theme x. Activation seems to break site and all I get when I try to select Customize to choose a Stack is the X logo turning around.

    I deleted the x theme by going to my cpanel file manager and reinstalled X.zip, with the same broken results.

    Thanks,
    Jerry Zurek

    July 12, 2016 at 9:32 pm #1084122
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials
    – Purchase code

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    July 12, 2016 at 9:53 pm #1084141
    cabrinicomdept
    Participant
    This reply has been marked as private.
    July 13, 2016 at 4:19 am #1084533
    Lely
    Moderator

    Hi Jerry,

    I get the following error when I check your site:

    Failed to load resource: the server responded with a status of 404 (Not Found)
http://cabrinicom.com/wp-content/themes/x/framework/js/dist/site/x-head.min.js?ver=4.6.0 Failed to load resource: the server responded with a status of 404 (Not Found)
http://cabrinicom.com/wp-content/themes/x/framework/js/dist/site/x-body.min.js?ver=4.6.0 Failed to load resource: the server responded with a status of 404 (Not Found)
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
http://cabrinicom.com/wp-content/themes/x/framework/js/dist/site/x-head.min.js?ver=4.6.0 Failed to load resource: the server responded with a status of 404 (Not Found)
http://cabrinicom.com/wp-content/themes/x/framework/js/dist/site/x-body.min.js?ver=4.6.0 Failed to load resource: the server responded with a status of 404 (Not Found)
http://cabrinicom.com/wp-content/themes/x/framework/css/dist/site/stacks/integrity-light.css?ver=4.6.0 Failed to load resource: the server responded with a status of 404 (Not Found)

    You might be having a permission issue on those files. I did check and it the file is there on the folder. It exists. I can see that those file permission is 600. Please try to update it to 644. This thread might help:https://wordpress.org/support/topic/404-file-or-directory-not-found-when-trying-to-install

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