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  • December 8, 2016 at 12:47 pm #1286417
    MartinM29
    Participant

    We have an issue where the accordion element is not expanding when viewed in Firefox. It works as expected in Safari.
    I have tried disabling plugins and this doesn’t resolve the problem.
    Your help would be appreciated.
    Details in the following post..

    December 8, 2016 at 12:48 pm #1286418
    MartinM29
    Participant
    This reply has been marked as private.
    December 8, 2016 at 1:53 pm #1286477
    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! The credentials are not working on my end. Can you please double check the username and password?

    Thanks!

    December 9, 2016 at 5:19 am #1287224
    MartinM29
    Participant
    This reply has been marked as private.
    December 9, 2016 at 8:34 am #1287382
    Joao
    Moderator
    This reply has been marked as private.
    December 9, 2016 at 11:41 am #1287569
    MartinM29
    Participant
    This reply has been marked as private.
    December 9, 2016 at 6:01 pm #1287872
    Rue Nel
    Moderator

    Hello There,

    I am another staff checking this thread. When I view your site, I see a warning in the console.

    xthemeusers.com/:11 
A Parser-blocking, cross-origin script, http://ajax.cloudflare.com/cdn-cgi/nexp/dok3v=088620b277/cloudflare.min.js, is invoked via document.write. This may be blocked by the browser if the device has poor network connectivity.

    This could be a caching issue with CloudFlare or something to do with Cloudflare. Could you please disable it for a moment so that we can thoroughly test your site?

    Please let us know how it goes.

    December 10, 2016 at 5:22 am #1288258
    MartinM29
    Participant

    Thank you for looking. Cloudflare is now disabled so you can check further.

    December 10, 2016 at 5:34 am #1288266
    Christopher
    Moderator

    Hi there,

    The accordion element works fine on both chrome and FF, please see the attachment.

    Would you please check again and confirm me?

    Thanks.

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