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  • #1215423
    sonikmag
    Participant

    http://hhbenefits.wpengine.com/resources/

    Today I updated my plugins and themes. I have only one 3rd party plugin installed. I can not get the accordion to work on IE9.

    Please take a look, thanks.

    #1215795
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    It’s due to this error and looks like a bug on icon stack.

    Object doesn't support property or method 'addListener'

    I’ll forward this to our developer.

    Thanks and stay tuned.

    #1219850
    sonikmag
    Participant

    Any word on this?

    #1220244
    Prasant Rai
    Moderator

    Hello There,

    Our developers are looking to come up with a solution. We will update you once we have received inputs from our development team.

    Thanks for understanding.

    #1249279
    johnnywebsite
    Participant

    Hello –
    We also have this same issue with IE9 (Object doesn’t support property or method ‘addListener’). . .is there any word from the development team on if this will be fixed and when the fix might be rolled out?

    Thanks for your help!

    #1249715
    Christian
    Moderator

    Hey Johnny,

    There’s currently no news yet. We’re sorry for the inconvenience. Please stay tuned.

    Thanks.

    #1335844
    johnnywebsite
    Participant

    Hi – Is there a realistic chance that this gets fixed in an upcoming release or do we need to abandon all hope at this point?

    I have a fairly large company (10,000+ employees) as a client and the site we built for their employee benefits info uses X Theme. Unfortunately, all their corporate computers still use PCs with older versions of IE (mostly 8 and 9). Since we used the accordion feature and later learned that it doesn’t work for most of the target audience, we’re facing some rebuilding of pages in order to fix it. I don’t want to go through all that if I don’t have to, but we’ve been waiting quite a while for some kind of fix.

    If the developers can’t provide a fix, fine, just let us know so we can move on with another solution.

    Thanks.

    #1336261
    Rad
    Moderator

    Hi there,

    We can’t really tell any plans about it. IEs are less prioritized since it’s intended to drop support for outdated version. But we’ll still forward your concern.

    Thanks!

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