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  • November 7, 2016 at 4:18 am #1246823
    gkashalkar
    Participant

    I am unable to use Theme X on my subdomain. As soon as I upload the theme, I end up getting the following error:

    500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed

    I have tried everything, from editing the php.ini to wp-config.php

    Can someone help me sort it out?

    November 7, 2016 at 4:30 am #1246830
    Thai
    Moderator

    Hi There,

    In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / Password
    – FTP Account

    Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

    Thanks.

    November 17, 2016 at 5:29 am #1260853
    gkashalkar
    Participant

    I figured the solution to this… Thanks. But am facing problems with getting Google Maps to work properly.

    November 17, 2016 at 5:50 am #1260882
    Darshana
    Moderator

    Hi there,

    You can now use the Cornerstone’s Google Map element and then specify the API key. If you do not see this option, make sure that you’re fully updated including X theme & Plugins. You can check the latest version numbers here (https://community.theme.co/kb/version-compatibility/).

    To learn how to generate your API key, please watch the following video.

    Hope that helps.

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