Navigation
Archive / 500 (Internal Server Error)
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • June 23, 2016 at 11:10 am #1056547
    quint
    Participant

    Hello,

    The following error suddenly showed up on my site:

    GET http://demo.theme.co/ethos-1/wp-content/uploads/sites/2/2014/05/neutral1.png 500 (Internal Server Error)

    Can you help resolve?

    June 23, 2016 at 1:01 pm #1056717
    Rahul
    Moderator

    Hey There,

    We’ve been relocating the demos on the server. Can you please try now?

    Thanks

    June 23, 2016 at 3:49 pm #1056946
    quint
    Participant

    Hello,

    I’ve cleared the cache in my browser. The error is still there.

    June 23, 2016 at 4:25 pm #1057020
    John Ezra
    Member

    Hi there,

    Thanks for updating the thread! Where are you seeing this on your site? Are you trying to import demo? Also, please provide us with login credentials so we can take a closer look. To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    June 23, 2016 at 5:15 pm #1057087
    orangecrush
    Participant

    I had the same problem. It has to do with the pattern image that decorated the page titles. For some reason that image is missing and hence the error.

    This was the response I received which helped me fix it:

    Thanks for writing in! I’m afraid that pattern image does not exist anymore. Please navigate to Appearance > Customize. Then on Customizer under the Layout and Design set any image on the Background Pattern option, and when the image shows on the preview just remove it. This should address that 500 nternal Server Error.

    Or set the Background Pattern with your own pattern image.

    Hope it helps, Cheers!

    June 23, 2016 at 5:52 pm #1057132
    quint
    Participant

    @orangecrush, thanks. That worked!!!

    June 23, 2016 at 7:10 pm #1057188
    orangecrush
    Participant

    That’s great.

    June 23, 2016 at 10:50 pm #1057525
    Friech
    Moderator

    We’re delighted to assist you with this.

    Cheers!

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1056547 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>