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Archive / 404 "oops" page shows in one installation but not another
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  • November 28, 2016 at 2:26 pm #1273631
    spankycarbowski
    Participant

    Hi – I have two installations of x on my main domain and on an addondomain.

    I’ll post them in a private message after.

    On my main domain on an invalid page it displays the “oops” 404 page with the search bar.

    I’d like to do the same on my other domain. Is there a setting to turn on that im missing?

    thanks.

    November 28, 2016 at 2:32 pm #1273634
    spankycarbowski
    Participant
    This reply has been marked as private.
    November 28, 2016 at 2:53 pm #1273661
    Joao
    Moderator

    HI There,

    Can you clarify what is not working?

    How did you install this installation?

    Thanks

    Jaoo

    November 28, 2016 at 2:56 pm #1273667
    spankycarbowski
    Participant

    Hi Jaoo – you can see the difference if you go to ~/blabla on both sites:

    One site will show up with the 404 page “oops” and provide the search bar. (what i want)
    On the other site it will just go to my hosts default 404 page. (what i do not want want).

    thanks.

    November 28, 2016 at 3:19 pm #1273690
    spankycarbowski
    Participant
    This reply has been marked as private.
    November 28, 2016 at 5:50 pm #1273807
    Jade
    Moderator

    Hi Julian,

    Would you mind providing us with login credentials so we can take a closer look at the addon site? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    November 28, 2016 at 6:30 pm #1273831
    spankycarbowski
    Participant
    This reply has been marked as private.
    November 29, 2016 at 2:47 am #1274319
    Paul R
    Moderator

    Hi,

    Your server 404 is overriding the theme’s 404 page.

    Kindly contact your hosting provider regarding this issue.

    Thanks

    November 29, 2016 at 6:26 am #1274554
    spankycarbowski
    Participant

    Ah. ok i’ll contact them then, and let you know.

    Thanks.

    November 29, 2016 at 6:58 am #1274579
    Paul R
    Moderator

    You’re welcome! 🙂

    November 30, 2016 at 3:39 pm #1276581
    spankycarbowski
    Participant

    Yup i had to create and add a 404 redirect to the .htaccess file.

    thanks.

    November 30, 2016 at 3:51 pm #1276587
    Joao
    Moderator

    Hi There,

    Seems like your issue was solved.

    Let us know if you need further help

    Joao

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