Tagged: x
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May 13, 2016 at 6:01 pm #990440
daveh0714ParticipantHello,
I would like to test my website for speed and am getting a 403 forbidden message (please see file attached). What can be done in order to allow this tool (http://analyze.websiteoptimization.com/) to check website for speed.
The website address is: http://livingsimple.mipropia.com/
Thank you
May 13, 2016 at 11:30 pm #990839
Rue NelModeratorHello There,
Thanks for writing in! After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.
Thank you for your understanding.
May 24, 2016 at 9:58 pm #1008375
daveh0714ParticipantRue, I have contacted the host and the only solution to be found was to use a different testing tool.
The problem turned out to be an antibot system that can not be altered on my end.
It is not as pleasurable as it could have been. It seems that I would need to learn how to use another tool. Or, maybe you would have another suggestion?
Thank you for your help.
May 25, 2016 at 12:34 am #1008533
Paul RModeratorHi,
It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
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